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Door de overstap naar een nieuw planningssysteem ervaren wij grote drukte op de mail en telefoon.

Account not found

Are you trying to log in and do you get the message "We can't seem to find your account" (or a similar text)? Then the system does not recognize your email address. This is usually due to one of the following two reasons.

1. Incorrect email address: It often happens that managers are registered with a different email address than they expect.

  • Check that you are using the correct address.

  • If necessary, try an alias or another work address that you use.

2. No account yet: Still getting the message? Then there is probably not yet an account created for you in the new system.

  • The solution: Ask the administrator of your organization to create an account for you in the absence portal. Read the instruction here Create account for manager

  1. No administrator known: It may be that no administrator has been registered yet.

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