# Employees

<h2 align="center">How can we help you?</h2>

<p align="center">Do you have a question? There's a good chance the answer is here in the knowledge base. We recommend using the search function at the top first.</p>

<p align="center"> <a href="https://www.zekerarbo.nl/medewerkers/contact-medewerker/" class="button secondary">Contact us</a></p>

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><h4><i class="fa-right-to-bracket">:right-to-bracket:</i></h4></td><td><strong>Questions about logging in</strong></td><td>You are having trouble logging into your portal</td><td><a href="/pages/cf4397805eeaca07390300289975a31e583ac565">/pages/cf4397805eeaca07390300289975a31e583ac565</a></td><td><a href="/files/a623427020b11bbc56a0b0839f576395f80d6b71">/files/a623427020b11bbc56a0b0839f576395f80d6b71</a></td></tr><tr><td><h4><i class="fa-envelope-open">:envelope-open:</i></h4></td><td><strong>First use portal</strong></td><td>Get help activating your portal</td><td><a href="/pages/e416d52affb613630cbd4e9e7079b90b9d6f8d10">/pages/e416d52affb613630cbd4e9e7079b90b9d6f8d10</a></td><td><a href="/files/acdffa4493c820e75a12417ebacc0ec6ce9cb048">/files/acdffa4493c820e75a12417ebacc0ec6ce9cb048</a></td></tr><tr><td><h4><i class="fa-rectangle-history-circle-user">:rectangle-history-circle-user:</i></h4></td><td><strong>Using the portal</strong></td><td>Where can I find everything?</td><td><a href="/pages/61dfd96169facfd58794749ce3905ee4990965f5">/pages/61dfd96169facfd58794749ce3905ee4990965f5</a></td><td><a href="/files/25c59ea5bcc40bfa0b6207be4138b01c222d518b">/files/25c59ea5bcc40bfa0b6207be4138b01c222d518b</a></td></tr><tr><td><i class="fa-video">:video:</i></td><td><strong>Questions about video calling</strong></td><td>How does the online consultation via video calling work? </td><td><a href="/pages/961ad4e860d9cda5b6e1dfe9b57333dc637e85b1">/pages/961ad4e860d9cda5b6e1dfe9b57333dc637e85b1</a></td><td><a href="/files/9a58056112ddddef84793b9565e8374b4c8e6ebc">/files/9a58056112ddddef84793b9565e8374b4c8e6ebc</a></td></tr><tr><td><i class="fa-face-thermometer">:face-thermometer:</i></td><td><strong>Questions about absenteeism</strong></td><td>Are you sick and want to know what to do?</td><td><a href="/pages/70a8b354b89fc01ea672a9705109dab1421d246b">/pages/70a8b354b89fc01ea672a9705109dab1421d246b</a></td><td><a href="/files/7d3e0bc4f058af4be3c94026f8af65094e172db0">/files/7d3e0bc4f058af4be3c94026f8af65094e172db0</a></td></tr><tr><td><i class="fa-z">:z:</i></td><td><strong>About ZekerAbo</strong></td><td>More about what we do. </td><td><a href="/pages/9c9bee86745e03501b52fb4d0b95e8e8c7e833a1">/pages/9c9bee86745e03501b52fb4d0b95e8e8c7e833a1</a></td><td><a href="/files/b118e4275be8e3d5b05ad47f8f24bd8b63b59e28">/files/b118e4275be8e3d5b05ad47f8f24bd8b63b59e28</a></td></tr></tbody></table>

### Frequently asked questions

#### Login

#### General

<details>

<summary>I have a video call, but I can't get into my portal to click the video link.</summary>

Not necessarily, but it can be useful. You can find the link to the call in two places:

1. Via email (No login required): The appointment confirmation you received contains a direct link. Click this to start the call.
2. Via the portal (Login required): Can't find the email? Then log in to *My ZekerArbo*. You can also find the link in the details of your appointment.

</details>

<details>

<summary>Can I view the portal on my phone or tablet?</summary>

Absolutely. You can open the portal via the web browser on your smartphone or tablet. The website is mobile-friendly and automatically adjusts to your screen size. Convenient if you want to quickly check your appointments while on the go.

</details>


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```

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