> For the complete documentation index, see [llms.txt](https://service.zekerarbo.nl/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://service.zekerarbo.nl/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/log-in/did-not-receive-sms-code.md).

# Did not receive SMS code

Are you waiting for a verification code via SMS to log in but it hasn't arrived? Due to the migration, the system may have a different number than you expect.

First check these two points:

1. Colleague's phone: Do you share the account with multiple people? Check whether the SMS arrived on a colleague's phone.
2. Old phone number: Do you still have access to an old mobile number? Check whether the code was sent there.

Still no code? Can't find the code or is the number incorrect? Then send an email directly to our contract administration.

* Email: <contractadministratie@zekerarbo.nl>

Include your name, company name, email address and the correct mobile number in the email. We will then manually update this for you in the system.


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