# Get started quickly in the employer portal

New to ZekerArbo Online? Start here. Then you’ll quickly know where to go.

The employer portal helps you with absenteeism, tasks, and user management. No hassle. Sorted.

This page is your starting point. Here you’ll find the main sections by menu.

{% hint style="info" %}
Do you work with an HR, absenteeism, or insurance integration? Then you do some actions in your own system. Also see [Integrations with HR, absenteeism, and insurer systems](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/integrations-with-hr-absence-and-insurer-systems.md).
{% endhint %}

### This is how you get started:

{% stepper %}
{% step %}

#### Arrange your access:

Start with your account.

* [Activate account with temporary password](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/log-in/account-not-found/activate-account-with-temporary-password.md)
* [Log in](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/log-in/log-in.md)
* [Reset password](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/log-in/reset-password.md)
* [No activation email received](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/log-in/no-activation-email-received.md)
* [Set up or change two-factor authentication (2FA)](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/log-in/set-up-or-change-two-factor-authentication-2fa.md)
  {% endstep %}

{% step %}

#### Set up your permissions properly:

Make sure everyone has the correct role.

* [Create an account for a manager](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/create-account-for-manager.md)
* [Explanation of user roles](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/explanation-of-user-roles.md)
* [Assign authorizations to manager](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/assign-authorizations-to-manager.md)
* [Send invitation add user](broken://spaces/USXRXw0wcerpYeOl9DEs/pages/c3a62a8fed7622e63b944fd033a0132ce396600c)
  {% endstep %}

{% step %}

#### Carry out your first actions without an integration:

Do you work without an HR, absenteeism, or insurance integration? Then you usually arrange these actions directly from your dashboard.

* [Add employee (client)](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/add-employee-client.md)
* [Report employee (client) sick](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/report-employee-client-sick.md)
* [Report employee (client) partially recovered](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/report-employee-client-partially-recovered.md)
* [Report employee (client) recovered](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/report-employee-client-recovered.md)
  {% endstep %}

{% step %}

#### Take on your first tasks:

In **My tasks** and in the file, carry out the following actions.

* [Create Plan of Action (WvP)](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/create-plan-of-action-wvp.md)
* [26-week forecast](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/26-week-forecast.md)
* [Take over colleague’s tasks during absence](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/taking-over-a-colleagues-tasks-during-absence.md)
  {% endstep %}
  {% endstepper %}

### Where do you find what:

Below you can see where to go for each menu. Are you still missing a separate manual? Then it’s listed below in brackets.

#### Client users:

Here you manage users, roles, and permissions.

* Add user with a WG role: [Create an account for a manager](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/create-account-for-manager.md)
* Difference between 1 WG, 3 WG, 2 LG and 4 LG: [Explanation of user roles](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/explanation-of-user-roles.md)
* Change a user’s role: [Explanation of user roles](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/explanation-of-user-roles.md)
* Delete or deactivate a user account: [Delete client user](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/delete-customer-user.md)
* Link company to a 1 WG or 3 WG role: [Explanation of user roles](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/explanation-of-user-roles.md)
* Link employees or departments to a 2 LG or 4 LG role: [Assign authorizations to manager](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/assign-authorizations-to-manager.md)

#### My files:

Here you work in the file of an employee on sick leave.

* Where do you see employees on sick leave: [Finding employees on sick leave and appointments](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/find-absent-employees-and-appointments.md)
* Where do you see appointments: [Finding employees on sick leave and appointments](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/find-absent-employees-and-appointments.md)
* Where do you add a contact moment or note: [Add contact moment, note, or correction](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/add-contact-note-or-correction.md)
* Where do you find a feedback report: [Feedback from company doctor or POB](broken://spaces/USXRXw0wcerpYeOl9DEs/pages/5fa7d11fcdd9e49e736198dfc4d68e4abcfae314)
* Where do you find the completed Plan of Action: [Find, view, and add documents](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/find-view-and-add-documents.md)
* Where do you upload a document: [Find, view, and add documents](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/find-view-and-add-documents.md)

#### Clients:

Here you manage employees.

* Where do you see all employees: [Edit employee (client)](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/edit-employee-client.md)
* Why do you see employees who are already no longer employed: [Integrations with HR, absenteeism, and insurer systems](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/integrations-with-hr-absence-and-insurer-systems.md)
* Add employee: [Add employee (client)](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/add-employee-client.md)
* Adjust employee details: [Edit employee (client)](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/edit-employee-client.md)

#### My tasks:

Here you see forms and actions that are ready.

* How do you fill in a form: [Create Plan of Action (WvP)](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/create-plan-of-action-wvp.md)
* How do you fill in and sign a form together with the employee: [Create Plan of Action (WvP)](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/create-plan-of-action-wvp.md)
* Employer has already signed. Employee can only sign now: [Create Plan of Action (WvP)](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/create-plan-of-action-wvp.md)

#### Dashboard:

Here you start the most commonly used actions.

* Where do you report an employee sick: [Report employee (client) sick](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/report-employee-client-sick.md)
* Where do you report an employee recovered: [Report employee (client) recovered](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/report-employee-client-recovered.md)
* Where do you report an employee partially recovered: [Report employee (client) partially recovered](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/report-employee-client-partially-recovered.md)
* Where do you add an employee: [Add employee (client)](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/add-employee-client.md)

#### Why can’t I do something:

Can’t you see or do something? Then it is usually due to this.

* You do not have the correct role.
  * View [Explanation of user roles](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/explanation-of-user-roles.md).
* You are not yet authorized for the correct employees, departments, or companies.
  * View [Assign authorizations to manager](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/assign-authorizations-to-manager.md).
* Your organization works with an integration.
  * Then you sometimes report sick leave or changes in your own system.
  * View [Integrations with HR, absenteeism, and insurer systems](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/integrations-with-hr-absence-and-insurer-systems.md).
* You do not see data or you see it twice.
  * View [Data is missing or duplicated in the portal](/hulp-werkgevers/hulp-voor-werkgevers-en/werkgevers/use-portal/data-missing-or-duplicated-in-the-portal.md).

### Good to know:

The portal works in line with your setup.

* Without an integration, you usually handle reports directly in ZekerArbo Online.
* With an integration, you handle some actions in your own system.
* Managers only see files for which they have permissions.
* Tasks automatically appear at the right time within the absenteeism protocol.

This is how you keep a grip on absenteeism and keep your organization FiT. Personally, at work, in teams, and as a whole.


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