# Problems with the portal? (Log in, data)

Are you experiencing technical issues with Mijn ZekerArbo? For example:

* Unable to log in.
* You are missing documents or appointments in your overview.
* There is duplicate information in your file.

Check the status page Before contacting us, you can take a look at our [Actuele systeemstatus - English - Auto translated](https://service.zekerarbo.nl/actuele-systeemstatus/actuele-systeemstatus-en/). Here you can immediately read which issues we are aware of, whether you can do anything about them yourself, and when we expect them to be resolved.

{% hint style="warning" %}
[Actuele systeemstatus - English - Auto translated](https://service.zekerarbo.nl/actuele-systeemstatus/actuele-systeemstatus-en/)
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://service.zekerarbo.nl/hulp-medewerkers/hulp-voor-medewerkers-en/medewerkers/use-portal/problems-with-the-portal-log-in-data.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.