# Install Authenticator app iPhone

#### Step-by-step plan

1. Open the App Store on your iPhone.
2. Tap the search field, type Authenticator, and press search.
3. Choose the Microsoft Authenticator app.
   * *Note: It is important that the name is exactly the same.*
4. Download the app by tapping the cloud icon or Download.
   * *Does it say 'Open'? Then you already have the app and can open it directly.*
5. Open the app and click Continue to accept the privacy terms.
6. Click OK when the message 'App lock is enabled' appears.
7. Now tap the icon with the QR code in the app (or the plus sign to add an account).
8. Click Allow to give the app access to your camera.
9. Use your phone to scan the QR code shown on your computer screen in My ZekerArbo.
10. The app now shows a 6-digit code that changes every 30 seconds.

You have now successfully set up two-step verification (2FA)!

#### [Watch an interactive video demo here!](https://app.supademo.com/demo/cmirb6phy00m6z90i8o3ro6b1?utm_source=link)

#### 1. Open the 'App Store' on your iPhone (or iPad)

![3](https://export.supademo.com/renders/mbrlkdc83j/out.png)

#### 2. Click the search field, type 'Authenticator' and press the search icon

![5](https://export.supademo.com/renders/d8uqs9pjz0/out.png)

#### 3. Open 'Microsoft Authenticator'*It is important that the app name is exactly the same as 'Microsoft Authenticator'*

![7](https://export.supademo.com/renders/amfxgihau0/out.png)

#### 4. Download the app by pressing the 'cloud'. Does it say 'open' here? Then you already have the app installed and can press 'open'

![9](https://export.supademo.com/renders/y8uj1xkpav/out.png)

#### 5. Click 'continue' to accept the privacy terms

![11](https://export.supademo.com/renders/s6rlvivw1k/out.png)

#### 6. Click 'OK' when the message 'App lock is enabled' appears

![13](https://export.supademo.com/renders/z42im6vn1c/out.png)

#### 7. Press the icon with the 'QR code' This allows you to scan the QR code shown on My ZekerArbo

![15](https://export.supademo.com/renders/sxh3k4kn1e/out.png)

#### 8. Click 'Allow' to give the app access to your camera

![17](https://export.supademo.com/renders/pcpkwkwkdc/out.png)

#### 9. Now scan the QR code from My ZekerArbo

![17](https://export.supademo.com/renders/zr0aygjf17/out.png)

#### 10. The authenticator code now appears on your screen, and it changes every 30 seconds

![20](https://export.supademo.com/renders/7fxchcxlqn/out.png)

#### 11. You have now set up two-factor authentication (2FA)!

####

####


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