# Install and set up Authenticator app Android

#### Step-by-step plan

1. Open the Google Play Store on your phone.
2. Tap the search bar at the top and type Authenticator.
3. Press the magnifying glass (search) and choose the Microsoft Authenticator app.
   * *Note: Choose the app from Microsoft.*
4. Tap Install.
   * *Does it say 'Open'? Then you already have the app and can launch it directly.*
5. Open the app and click Accept to approve the privacy terms.
6. Choose the Scan a QR code option.
   * *Sometimes you first need to grant the app permission to use your camera. Then click 'Allow'.*
7. Use your phone to scan the QR code shown on your computer screen in My ZekerArbo.
8. After scanning, you will see the name 'Dossier.nu' in the app. Tap it.
9. You will now see the 6-digit code appear. This code changes every 30 seconds.

You have now successfully set up two-step verification (2FA)!

[View the interactive demo here!](https://app.supademo.com/demo/cmircayvk10thl821sghyihjb?utm_source=link)

#### 1. Open the Google 'Play Store'

![2](https://export.supademo.com/renders/4dw5axt42e/out.png)

#### 2. Press 'Search'

![3](https://export.supademo.com/renders/59ote5etn3/out.png)

#### 3. Press in the search field (Search apps and games) and search for 'Authenticator'

![4](https://export.supademo.com/renders/1keilljlve/out.png)

#### 4. Press 'Microsoft Authenticator'

![5](https://export.supademo.com/renders/tvnydm5tp7/out.png)

#### 5. Press 'Install' If it says 'open'? Then you already have the app installed. Then press 'open'

![6](https://export.supademo.com/renders/bokcigqv3i/out.png)

#### 6. Now press 'open' to launch the app

![7](https://export.supademo.com/renders/amg0yk3kgi/out.png)

#### 7. Click 'Accept' to accept the privacy terms

![8](https://export.supademo.com/renders/9d1kylilf2/out.png)

#### 8. Click 'Scan a QR code' to scan the QR code from your portal

![9](https://export.supademo.com/renders/ygojug59co/out.png)

#### 9. Scan the QR code from the portal

![10](https://export.supademo.com/renders/5x5bevs9zg/out.png)

#### 10. After scanning the QR code, you will see 'Dossier.nu'; press it

![11](https://export.supademo.com/renders/pdxmm7dsg9/out.png)

#### 11. You will now see the 2FA code appear; it changes every 30 seconds

![12](https://export.supademo.com/renders/rovc9vvked/out.png)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://service.zekerarbo.nl/hulp-medewerkers/hulp-voor-medewerkers-en/medewerkers/log-in/install-and-set-up-authenticator-app-android.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
