# Activate portal employees

{% @supademo/embed demoId="cmidamp8i02ba1v0i9xatscrr" url="<https://app.supademo.com/demo/cmidamp8i02ba1v0i9xatscrr>" fullWidth="true" %}

#### Step-by-step plan

1. Open the email and copy or note the invitation code.
2. In the email, click the button 'Activate employee portal'.
3. Enter the invitation code and click 'Submit'.
4. Enter your date of birth and click 'Validate'.
5. Choose a new password, enter it twice and click 'Create'.
6. Your account has now been created. Log in immediately with your email address and new password.

#### Set up security (2FA)

You must now add extra security to your account (Two-factor authentication).

7. Scan the QR code shown on the screen with the Authenticator app on your phone.
   * *Need help installing?*
     * [Install Authenticator app iPhone](/hulp-medewerkers/hulp-voor-medewerkers-en/medewerkers/log-in/install-authenticator-app-iphone.md)
     * [Install and set up Authenticator app Android](/hulp-medewerkers/hulp-voor-medewerkers-en/medewerkers/log-in/install-and-set-up-authenticator-app-android.md)
8. Enter the 6-digit code that appears in the app and click 'Confirm Authenticator'.

Prefer to receive an SMS? Don't have an app at hand? Then click the link on the screen: *'click here to receive an SMS'*.

9. Finally enter the verification code (from the app or the SMS) and click Log in.

***

Not working?

* No SMS? Is the code not arriving at step 8? Then there is probably an incorrect number in the system. Ask your employer to correct this.
* Error message: Are you getting an error with the invitation code? Check that you haven't copied an extra space.


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